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Frequently Asked Questions
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Q: Are there ways (e.g. Dun & Bradstreet) to check the viability of manufacturers and factories in China?

  • No, which is why it is important to choose a China manufacturer with experience and a proven track record. We were established 25 years ago - considerably longer than our competitors - and were one of the first firms to manufacture in China for western companies.

Q: Where are your manufacturing facilities located?

  • In Guangdong, in the Pearl River Delta, which includes Hong Kong. Guangdong is the workshop of both China and the world, and has the infrastructure, raw materials, skilled labour and experience of doing business with the West to produce quality product to international standards.

Q: Can I visit your factories?

  • Yes. We welcome visits to our China factories and would be pleased to put together an itinerary for your trip.

Q: Will I be able to speak with someone in English about our product?

  • Yes. We have western management on the ground in China whose first language is English. This is an essential part of successfully manufacturing in China.

Q: What about copying of our product?

  • Your intellectual property rights are important to us and we sign Confidentiality / Non-Disclosure Agreements. In addition, by choosing a China manufacturer whose head office is registered in Hong Kong - where the legal system is based on English common law - you gain additional protection. We have produced thousands of products over the last 25 years and none has been copied - ever.

Q: Are there minimum order quantities?

  • There are MOQs, dependent on product on a case-by-case basis. Manufacturing in China lends itself to higher volumes.

Q: What is ISO 9001?

  • ISO 9001 is an internationally recognised and respected quality management system which ensures the delivery of quality in a company.

Q: I already outsource our manufacturing. What can you do for me?

  • In instances where your existing outsourcing has not been a success, we operate "rescue manufacturing" operations and can fine-tune, repair or replace existing tooling and improve quality. If your outsourcing has worked well, we can complement exisiting operations helping you to expand capacity, launch new product lines, design-out manufacture costs, or consolidate shipping to reduce costs.

Q: Is there a standard format I should use to send drawings?

  • All electronic file formats can be accommodated, including Adobe, Autodesk, DWG, DXF, IGS, Solidworks etc.

Q: Can you provide product complete with printing and packaging?

  • Yes. This is an important part of our one-stop, full-service China manufacturing solution.

Contact us now for a free quotation.

 

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